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About PSBA

The Public Safety Business Agency (PSBA) has a new focus with a fresh approach to business.

The PSBA’s vision is to be a trusted provider delivering value through high quality corporate and support services.

The PSBA’s core responsibilities are to: provide professional ICT, financial, procurement, asset management and human resources services to the Queensland Police Service (QPS), Queensland Fire and Emergency Services (QFES) and Office of the Inspector-General Emergency Management (IGEM). The PSBA also provides ICT services to the Queensland Ambulance Service.In addition, the PSBA currently incorporates and provides Government air services, and Commonwealth Games business support.

The PSBA is governed by the PSBA Board of Management, which was formally established on 15 September 2016. The Board currently consists of the following members: QPS Commissioner Ian Stewart (Chair), QFES Commissioner Katarina Carroll and an appointed external member, Geoff Waite, Executive General Manager, Risk and Intelligence, Queensland Treasury.

The Board’s functions include providing leadership and oversight of the PSBA. The Chair of the Board, working with the Board members, is the head of the agency and is supported by the Chief Operating Officer, whose role is to help the Board perform its functions and be responsible for the day-to-day operations of the PSBA. The Chief Operating Officer reports to the Board and must give effect to any direction of the Board.

It is an exciting time for the PSBA as it supports its clients to deliver quality frontline services. The PSBA Blueprint describes the reform actions that will be taken by PSBA to supports its clients under the three pillars of Our Clients, Our Business and Our People, and together with the PSBA Strategic Plan​, gives PSBA a clear strategic framework for the years ahead.

The PSBA’s history is outlined below:

  • The PSBA was established on 1 November 2013 under the Public Service Act 2008 with the renaming of the Department of Community Safety (Public Service Departmental Arrangements Notice (No. 8) (2013). On 21 May 2014, with the assent of the Public Safety Business Agency Act 2014, the PSBA was established as a public service office.
  • In 2015, an independent review of the PSBA was undertaken by the Public Service Commission. The final report Review of the Public Safety Business Agency (November 2015) was tabled in Parliament in February 2016. The review considered the scope, function and structure of the PSBA to ensure it effectively supported public safety service delivery to the community. The review recommended the PSBA narrow its focus to corporate support and made eight recommendations. The government accepted the review’s recommendations, with the exception of recommendation six (to transfer the Police Air Wing to the QPS). Further work will be progressed on this recommendation.
  • The Public Safety Business Agency and Other Legislation Amendment Act 2016 commenced on 8 September 2016 and implements various recommendations of the review, including amending the functions of the PSBA, establishing the PSBA Board of Management and introducing the PSBA Chief Operating Officer role to replace the former Chief Executive Officer role.​