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About PSBA

​​​​​​​​​​​​The Public Safety Business Agency (PSBA) was established in 2014 to provide high quality corporate services to Queensland's public safety agencies to support them to deliver quality community services. 

The PSBA’s core responsibilities are to: provide professional ICT, financial, procurement, asset management and human resources services to the Queensland Police Service (QPS), Queensland Fire and Emergency Services (QFES) and Office of the Inspector-General Emergency Management (IGEM). The PSBA also provides ICT services to the Queensland Ambulance Service and Queensland Corrective Services. In addition, the PSBA currently incorporates and provides Queensland Government air services, and Commonwealth Games business support.

The PSBA is governed by the PSBA Board of Management, which was formally established on 15 September 2016. The Board currently consists of the following members: QFES Commissioner Katarina Carroll​ (Chair); QPS Commissioner Ian Stewart; and an appointed external member, Geoff Waite, Executive General Manager, Risk and Intelligence, Queensland Treasury.

The Board’s functions include providing leadership and oversight of the PSBA. The Board is supported by the PSBA Chief Operating Officer, whose role is to help the Board perform its functions and be responsible for the day-to-day operations of the PSBA. The Chief Operating Officer reports to the Board and must give effect to any direction of the Board.

It is an exciting time for the PSBA as it works in partnership with its clients to help them deliver quality community services. The PSBA Strategic Plan​ describes the actions that will be taken by PSBA to support its clients under the three pillars of Our Clients, Our Business and Our People, and gives PSBA a clear strategic framework for the years ahead.

The PSBA’s history is outlined below:​

  • The PSBA was established on 1 November 2013 under the Public Service Act 2008 with the renaming of the Department of Community Safety (Public Service Departmental Arrangements Notice (No. 8) (2013). On 21 May 2014, with the assent of the Public Safety Business Agency Act 2014, the PSBA was established as a public service office.
  • In 2015, an independent review of the PSBA was undertaken by the Public Service Commission. The final report Review of the Public Safety Business Agency (November 2015) was tabled in Parliament in February 2016. The review considered the scope, function and structure of the PSBA to ensure it effectively supported public safety service delivery to the community. The review recommended the PSBA narrow its focus to corporate support and made eight recommendations. The government accepted the review’s recommendations, with the exception of recommendation six (to transfer the Police Air Wing to the QPS). Further work is being progressed on this recommendation.
  • The Public Safety Business Agency and Other Legislation Amendment Act 2016 commenced on 8 September 2016 and implements various recommendations of the review, including amending the functions of the PSBA, establishing the PSBA Board of Management and introducing the PSBA Chief Operating Officer role to replace the former Chief Executive Officer role.​